What type of help can I
get at the help desk:- The reference
desk or information desk
or help desk of a library is a
public service desk where professional staff of the
library provides library users with direction to
library materials, advise on library services and assist
users to find general information from the library's
resources. Library users can consult the staff at the
reference desk for help in finding information.
Typically, a reference desk can be consulted either in
person, by telephone, or through email, although a
library user may be asked to come to the library in
person for help with more involved research questions.
If a desired book has been checked out, one can place
the book 'on hold', which prevents the person who has
checked it out from renewing it, and the person who
placed the 'hold' is notified when the book has been
returned. Interlibrary loan of books and other material
from other libraries.
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What are the rules of
Library and from where I can know about these rules: -
All the rules of library are available at
'General Rules' link.
How to get a book issued:-
First to know all details of the required book,
check from OPAC its details as well as availability
status. Then go to the respective shelf, take out the
book and then fill the issue slip (available near OPAC
terminal). Produce book along with your Library
Membership card and issue slip at the circulation desk.
The staff at the circulation desk will scan book and
your card. At the entry point get your book checked by
the guard on duty.
How many books can be
issued :-
Please refer 'book loans' in Library
Rules link.
What is the fine for delay
in return of book :-
Please refer 3.6 Overdue statement in "Library Rules" link.
How to get a book
reserved which is not available on the shelf :-
Please consult with Library I/C for the
information.
How to replace a lost
book lost:-
Please refer 3.8 Loss or damage of books borrowed from
the Library by the member options in "Library
Rules" link .
What is the procedure
of getting a duplicate library card:-
Fill
the form for issuing of duplicate ticket or write an application, available at
the help desk in the Scholar’s zone. Submit filled
form along with a photograph at the help desk. A fee of
Rs, 25 is charged for preparation of duplicate ticket.
If a book is not
available in the library but is worth to be purchased
or library , what is the procedure to recommend it.
Users can recommend any book which is worth to be kept
in library stock. Faculty/students can recommend book/s
on the prescribed performa with recommendations of head
of the department. Recommendation form is available
with incharge of Acquisition Section
.
For how many days an
overnight book is issued and what is the over due fine
for it:-
This is a short loan book and is
issued fro two days and a fine of Rs. 10/-per day is
charged.
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